Give a concession (fee discount)

A concession (discount) reduces what a student or a whole batch owes on their fee voucher. This article covers creating one, how long it lasts, dropping it for a single student, and where it shows up on the printed challan.

1. Open Discounts

Go to Fees & Billing → Discounts. The page is titled "Fee discounts" — create concessions scoped to a category, for whole batches or specific students.

2. Create a discount

In the Create discount card:

1. Discount type — choose Batch — all students in batches or Student — specific students.
2. Name — a label such as "Sibling Discount" or "Staff Concession."
3. Fee category — which category this concession applies against.
4. Discount for — Whole category fee or Specific particulars of this category, if you only want to discount one line item.
5. Tick the batch(es) it applies to (or, for a student-type discount, tick batches and then tick the individual students within them).
6. Mode — Percentage or Amount, with a field to enter the value.
7. Applies for — how long the concession lasts:
   • Permanent — applies to every month billed until you switch it off.
   • This session ({current session}) — applies only within the current academic year and lapses on its own afterwards.
   • Custom dates — pick From and Until dates; leave either side blank for an open start or end.

Click Create discount.

3. Editing or switching off a discount

On the discount list, click the pencil icon to open Edit discount. Changes you save here apply to vouchers generated from now on — vouchers already issued keep whatever discount they were given at the time. If you rename a discount that's already on issued vouchers, CloudSchool offers a checkbox to rename it on those too (amounts are left untouched).

Use the power icon to toggle a discount Active/Inactive without deleting it — this is the safer option if the discount has already been used on a voucher, since CloudSchool refuses to delete a discount that's already applied.

4. Dropping the concession for one student

If a batch discount should not apply to one particular student (for example, they left mid-session), open the Discounts by batch report from the Discounts page and find the student to remove them from that discount. Once excluded, that student stops receiving the concession going forward. If you need to reverse this, open the discount's Edit discount dialog — a "Removed from this discount" list shows everyone you've excluded, each with a Restore button.

5. Where a discount shows on the challan

Once applied, a discount appears as its own line — Total Discount Amount — on the student's voucher inside Collect fees, and prints on the fee challan alongside the particulars and totals so parents can see exactly what was waived and why.